Market Outlook

More than $3 billion in stolen wages recovered for workers between 2017 and 2020

Over the last four decades, the U.S. economy has been marked by extreme inequality, which has only been exacerbated by the COVID-19 pandemic. In the midst of this global pandemic and an economic crisis, the number of individuals with household weekly earnings below the poverty line rose to 65.1 million, a 28% increase from February to June 2020 (Saenz and Sherman 2020). In contrast, CEO pay rose by nearly 19% in 2020 (Mishel and Kandra 2021). This rise in poverty and pay inequality is compounded by wage theft, which robs millions of workers of billions of dollars from their paychecks each year (Cooper and Kroeger 2017).

What this report finds: Each year millions of workers across the country are victims of wage theft—meaning they are paid less than the full wages to which they are legally entitled. Between 2017 and 2020, more than $3 billion in stolen wages was recovered on behalf of workers by the U.S. Department of Labor, state departments of labor and attorneys general, and through class and collective action litigation.

Why it matters: This staggering amount represents just a small portion of wages stolen from workers across the country. And while wage theft impacts workers broadly, it disproportionately affects low-wage workers, many of whom already are struggling to make ends meet. Wage theft also disproportionately impacts women, people of color, and immigrant workers because they are more likely than other workers to be in low-wage jobs. Finally, these stolen wages hurt local economies and tax revenues.

What can be done about it: Increase funding for the Department of Labor’s Wage and Hour Division to boost institutional and investigative capacity; engage in proactive and strategic enforcement in those industries where violations are especially severe or rampant; enhance civil monetary penalties for wage and hour violations; and protect worker rights to collective action, as union workers are less likely to experience wage theft because they have the bargaining power to establish mechanisms to combat the practice.

Wage theft occurs any time employees do not receive wages to which they are legally entitled for their labor. This could take many forms, including paying workers less than the minimum wage, not paying overtime premiums to workers who work more than 40 hours a week, or asking employees to work “off the clock” before or after their shifts.

Even the theft of seemingly small amounts of time can have a large impact. Consider a full-time, minimum wage worker earning the federal minimum wage of $7.25 an hour who works just 15 minutes “off the clock” before and after their shift every day. That extra half-hour of unpaid work each day represents a loss to the worker (and a gain to the employer) of around $1,400 per year, including the overtime premiums they should have been paid. That’s nearly 10% of their annual earnings lost to their employer that can’t be used for utilities, groceries, rent, or other necessities.

Background and prior studies

While quantifying the true extent of wage theft can be a challenging undertaking—much of it goes unreported—existing reports and studies paint a clear picture: Wage theft is a costly and undeniably pervasive problem that affects millions of workers across the country.

Cooper and Kroeger (2017) investigated just one type of wage theft and found that in the 10 most populous states in the country, 17% of eligible low-wage workers reported being paid less than the minimum wage, amounting to 2.4 million workers losing $8 billion annually. Extrapolating from these 10 states, Cooper and Kroeger estimate that workers throughout the country lose $15 billion annually from minimum wage violations alone.

The personal cost of wage theft to these workers is significant: Cooper and Kroeger found that on average, the workers suffering from minimum wage violations in these 10 states were cheated out of $64 a week—about $3,300 annually for year-round workers. These workers lost almost one-quarter of their earnings, receiving on average only $10,500 in annual wages instead of the $13,800 they should have received.

What is wage theft?

Wage theft is the failure to pay workers the full wages to which they are legally entitled. Wage theft can take many forms, including but not limited to:

  • Minimum wage violations: Paying workers less than the legal minimum wage
  • Overtime violations: Failing to pay nonexempt employees time and a half for hours worked in excess of 40 hours per week
  • Off-the-clock violations: Asking employees to work off the clock before or after their shifts
  • Meal break violations: Denying workers their legal meal breaks
  • Illegal deductions: Taking illegal deductions from wages
  • Tipped minimum wage violations: Confiscating tips from workers, or failing to pay tipped workers the difference between their tips and the legal minimum wage
  • Employee misclassification violations: Misclassifying employees as independent contractors to pay a wage lower than the legal minimum or to avoid paying overtime

Further, only a small portion of stolen wages are ever recovered on behalf of workers. A 2017 EPI report found that in 2015 and 2016 combined, only $2 billion in unpaid wages were recovered by the U.S. Department of Labor (DOL), state departments of labor and attorneys general, and through class action litigation (McNicholas, Mokhiber, and Chaikof 2017).

A recent report from the National Employment Law Project (NELP) further illustrates the prevalence of wage theft and employers’ use of forced arbitration agreements to diminish their culpability. Such agreements are increasingly included as a condition of employment and prohibit employees from suing their employer or pursuing a class action lawsuit. Instead, workers are forced to pursue claims and disputes through arbitration—a secretive process that heavily favors employers.

The authors of the NELP report find that in 2019 alone, $9.27 billion was stolen from workers who earned less than $13 an hour and who were subject to forced arbitration agreements. Further, as many as 26% of the 17.75 million private-sector, nonunion workers subject to forced arbitration, or 4.6 million workers, experienced wage theft in 2019. In addition to legal barriers to recourse, the vast majority of workers experiencing wage theft do not report the violation or seek legal remedies out of fear of retaliation from their employers (Baran and Campbell 2021).

While wage theft impacts workers from all income levels, it frequently occurs in low-wage industries. The makeup of workers in these industries is also highly racialized and gendered—disparities that have only gotten worse in recent years—and, as a consequence, women, workers of color, and immigrants are more likely than their white counterparts to be victims of wage theft.

Wage theft comes at a great cost to workers, but it also shifts costs from the employers to the taxpayers (Cooper and Kroeger 2017). When employers withhold pay from their workers, they also hurt local economies and incur costs to taxpayers. According to the California Department of Labor Standards Enforcement, misclassification of workers—just one other type of wage theft—costs the state more than $7 billion every year. Similarly, a study of the construction industry in Illinois, Minnesota, and Wisconsin reveals that these states lose out on at least $362 million in tax revenues annually due to misclassification of workers alone (Goodell and Manzo IV 2021). Wage theft devastates individual workers, their families, and their communities.

Findings and analysis

Our analysis shows that $3.24 billion in stolen wages was recovered for workers from 2017 to 2020 by the U.S. Department of Labor, state agencies, and class action litigation. However, it’s critical to remember that this statistic is not representative of all wage theft in the United States, as federal and state recovery continue to lag, and the vast majority of workers will never file a claim to recover stolen wages. For example, Estlund (2018) estimates that 98% of low-wage, private-sector, nonunion employees subject to forced arbitration do not file a wage claim when their wages are stolen (cited in Baran and Campbell 2021).

Our analysis shows that the amount of wages recovered for workers dropped significantly in 2020 across all channels of wage recovery. The U.S. Department of Labor recovered 20% less for workers in 2020 than in 2019, while state departments of labor and attorneys general recovered 15.5% less, and class action settlements were 34% smaller. In addition, while DOL conducted a record number of audits in 2020, it still saw a significant drop in recovered wages (Seyfarth Shaw LLP 2021). Further, in 2020, Fair Labor Standards Act (FLSA) collective action lawsuits were filed more frequently than all other types of workplace class actions, yet all workplace class actions together yielded $154 million less in 2020 than in 2019. These trends are likely a result of both continued low levels of enforcement and increased complaints overwhelming investigators during the pandemic (Fine et al. 2020).

Wage recovery by the U.S. Department of Labor

Based on our analysis of Wage and Hour Division (WHD) enforcement data, the U.S. Department of Labor recovered $270.4 million for workers in fiscal year 2017, $304.9 million in fiscal 2018, $322.5 million in fiscal 2019, and $257.8 million in fiscal 2020, for a total of $1.156 billion across all four years (see Table 1). These wages were recovered on behalf of more than 1 million employees during this period, with an average of $1,101 in recovered wages per worker (WHD 2021).

Wage recovery by state departments of labor and attorneys general

During the summer of 2021, EPI contacted state departments of labor and attorneys general via phone and email to compile data on their wage recovery efforts. We collected data, summarized in Appendix Table A1, from 41 states and the District of Columbia; for the nine other states, we either did not receive a response to our request, the states did not track the requested data, or they were unable to provide the requested data.

According to our analysis, state departments of labor and attorneys general in 41 states and the District of Columbia recovered $138.3 million in 2017, $138.3 million in 2018, $155.5 million in 2019, and at least $126.1 million in 2020, for a total of $558.2 million recovered over those four years. Thirty-three of the 41 states reported the number of employees who received back pay, with an average wage recovery per employee across those 33 states of $1,572 (not shown in the table).

Wage recovery through class action settlements

According to a 2021 analysis by the law firm Seyfarth Shaw, the value of the top 10 wage and hour class action settlements totaled $525 million in 2017, $253.5 million in 2018, $449 million in 2019, and $294.6 million in 2020, for a total of $1.5 billion during this period. (See Figure A.) The total value of these class action settlements exceeds the values of the DOL and state-level wage recovery efforts we report above.

Despite class action settlements recovering the most wages for employees over these years, the value of the top 10 class action settlements peaked in 2016 at $695.5 million and has declined since (see Figure A) (Seyfarth Shaw LLP 2021). This decline could be attributed to the Supreme Court’s 2018 ruling in Epic Systems v. Lewis, which allows employers to force workers to use arbitration instead of class action lawsuits in cases of wage theft. The use of forced arbitration agreements to settle wage theft claims is costly for workers: The typical award per worker in forced arbitration ($36,500) is only 21% of the median award in a class action lawsuit in the federal courts ($176,426) (Stone and Colvin 2015).

Value of top 10 wage and hour class action settlements (in millions), 2012–2020

Year Amount (millions)
2012  $292.0 2012: / $292.0″,”labely”:”-15″,”labelx”:”20″}”> 
2013  $248.5 
2014  $215.3 
2015  $463.6 
2016  $695.5 2016: / $695.5″}”>
2017  $525.0 
2018  $253.5 
2019  $449.1 
2020  $294.6 2020: / $294.6″,”labelx”:”-60″}”> 
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